Jonesville, NC, September 9, 2026 – Hugh Chatham Health at Home has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2025 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2025 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“Providing excellent patient care takes relentless effort, and our SHPBest award winners embody that every year. This program lets us recognize the organizations that never settle, that keep improving the patient and caregiver experience even when they’re already performing at a high level. That kind of commitment deserves to be celebrated,” said Jason Ballet, President of SHP.
Hugh Chatham Health at Home has been recognized as a top performer in patient satisfaction for nine consecutive years. Alisha Shupe, Manager at Hugh Chatham Health at Home, shared, “Our team is dedicated to helping patients not only achieve better health, but also stay actively engaged in reaching their personal health goals. Through a compassionate, collaborative, and interdisciplinary approach, our caregivers work together to develop individualized care plans that support each patient’s unique needs. By assessing the entire home environment, they help prevent avoidable hospitalizations and empower patients to remain safe and comfortable at home. I am incredibly proud of this exceptional team and look forward to seeing their continued growth and success in the years ahead.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
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About Hugh Chatham Health (www.hughchatham.org) is a not-for-profit community health care network of physician clinics and an 81-bed acute care hospital that serves residents of the Yadkin Valley region of North Carolina and southwestern Virginia. Recently becoming part of Atrium Health Wake Forest Baptist, Hugh Chatham employs more than 900 teammates at its hospital, 24 medical practices, and home health agency. Headquartered in Elkin, North Carolina, Hugh Chatham has been nationally recognized for patient satisfaction, patient safety, and clinical quality.
About Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.