Ronald E. Osborn, an American author and professor, said, “Undertake something that is difficult; it will do you good. Unless you try to do something beyond what you have already mastered, you will never grow.” This week’s Hugh Chatham Way Highlight features a team member who has excelled in adapting to change and learning new skills. Her expertise as a nurse and extensive experience at home health makes her a tremendous resource for many. Join me in celebrating Beverly Wagoner, Clinical Services Coordinator at Yadkin Valley Home Health.

Lauren Ledford, Executive Director of Yadkin Valley Home Health, said “Beverly Wagoner has been an icon of Yadkin Valley Home Health for THIRTY years now. Bev started with Hugh Chatham in November of 1992, and has served in several roles during her time here. We often refer to her as the ‘Home Health Encyclopedia’. Beverly is currently responsible for our PI reporting, infection control, survey readiness, clinician joint visits, and so much more. She has most recently helped the agency with marketing and clinician recruitment efforts. Bev is a jack of all trades, and such an asset to Yadkin Valley Home Health. We are all fortunate to have her on our team.”

Lori Reynolds, QA Coordinator, continues by saying, “Beverly Wagoner is a wealth of knowledge when it comes to Yadkin Valley Home Health. She has dedicated herself to this agency for 30 years, and I hope she will continue to be here for many more years. Bev can put out any fire and calm most any storm. She is the one you want by your side with a joint commission or state survey. Bev is truly one of the biggest assets to the Hugh Chatham family.”

Alisha Shupe, Clinical Services Coordinator/Intake Nurse, also said, “If anyone knows home health, it’s Beverly. We appreciate everything she does for the agency and the wealth of knowledge she brings. Beverly is always willing to help out where needed and goes above and beyond to ensure our patients and staff are taken care of.”

Beverly, thank you for faithfully supporting our Vision for so many years. Your willingness to serve and wealth of knowledge are more than appreciated – they are respected. You are a special part of the Hugh Chatham family and we are blessed to have you here!


Q & A with Beverly

How did you come to Hugh Chatham?
After graduating from nursing school, I started at Baptist Hospital in Intermediate Care, which was a step down ICU unit in January 1991. My son was born in July of 1992, and I had been working 12 hour nights. It’s hard to have that schedule with a new baby. My mother-in-law saw an ad for a home health nurse for Yadkin County. I applied, and I got the job. I started working for Yadkin County Home Health and Hospice on November 2, 1992. I began as a case manager for home health. The agency served patients in Yadkin County providing all services including PCS and CAP-DA in home aide services. The agency was bought by Hugh Chatham Memorial Hospital in 1996, and we expanded our service area to also include Surry and Wilkes Counties. I have met some wonderful people through the years at home health and seeing them get better is very rewarding.

What led you to a career in healthcare?
My Mom was diagnosed with Stage 4 Ovarian Cancer about five weeks after I started college at UNC-Charlotte in 1979. She was 44 years old. She had surgery and took multiple rounds of chemotherapy, which was all experimental at that time. She also had a strong will to live and will always be one of strongest people I know. She began feeling much worse in September 1982, and it took them a few weeks to find that the cancer had metastasized to her liver. I had about five weeks to go that semester, but I dropped out of school to be with her. She needed me more than UNC Charlotte did. She died in May of 1983 at the age of 48. I went back to school that fall and graduated with a BA in Business Administration in May 1984. I got married in April of 1988, moving back to Yadkin County from Charlotte. I had the opportunity to begin nursing school at Forsyth Tech in 1989, and I graduated in January of 1991. Helping others has always been important to me and nursing was the best way for me to fulfill my dream of caring for others.

How do you and your team exhibit STARS?
We have a great team at YVHH. We are able to serve patients in ten counties in NC now. We also will be serving seven counties in Virginia soon. Our clinicians are caring and all work together to try to get the best outcomes possible for our patients. The goal of a lot of our patients is to stay at home, and home health is the most cost effective way to help them remain in their homes.

What do you like to do for fun?
I like spending time with my family including Dale-my husband, and our two children, Jacob(Molly) and Rachel(Eric).  I also enjoy cooking, reading and traveling.


Beverly Wagoner was nominated by Andrew Tate.