HCWHighlights

ANGIE COE

PAYMENT POSTING COORDINATOR, HUGH CHATHAM MEMORIAL HOSPITAL

Mother Teresa, revered missionary and Nobel laureate, said, “Kind words can be short and easy to speak, but their echoes are truly endless.” This week’s Hugh Chatham Way Highlight features a team member who patiently and kindly assists patients with billing needs and questions. She excels at simplifying the complicated, in a way that is easily understood by the patients she serves. Join me in celebrating Angie Coe, Payment Posting Coordinator at Hugh Chatham Memorial Hospital.

Anna Robinson, Revenue Cycle Director, said “Angie is a long time, valued employee within the Business Services Department. Over the past couple of years we have all had to adapt to change and wear multiple hats, and Angie has excelled during this time as a team player and patient advocate. Angie manages to not only support our office, but also assists physician services with financial services and resources.”

Jessica Hakemeier, Assistant Business Services Director, continues by saying, “Angie is a great asset to the business office. She goes above and beyond to provide every patient with the best experience possible and makes sure their billing questions are answered and minds are at ease.” Tammy Raye, Patient Account Representative, also added, “Angie has the patient’s best interest at heart. She is always willing to go that extra step to find the answer for them and for the hospital. Most important to me, she is my friend.”

Thank you, Angie, for the great expertise, kindness and support you provide to our patients. We are very grateful to have you here at Hugh Chatham!

 

-Paul

Q & A with Angie

How did you come to Hugh Chatham?
I was working at Tri-County Orthopedics when the hospital took over that practice, so I became a hospital employee many, many years ago.

How do you and your team exhibit STARS?
The way I exhibit STARS is through Respect. I try to treat everyone the way I want to be treated and the way I would want someone to treat my parents.

What do you like to do for fun?
I enjoy watching my kids play sports, hanging out with my husband, kids and puppy.

 

Angie Coe was nominated by Kent Thompson.