MEDICAL SOCIAL WORKER, Yadkin Valley Home Health

According to James Murdoch, the former CEO of Fox, “Information is the most valuable commodity in the world today, and this business is about giving people access to information that is relevant to their lives.” As a community healthcare system, we are tasked with providing our patients with every resource available, in and out of hospital walls, in some of the most rural areas. Instead of being overwhelmed by the challenge, our team completes research, establishes partnerships and disperses their knowledge, ensuring optimal patient outcomes and an unparalleled patient experience. This week’s Hugh Chatham Way Highlight focuses on Yadkin Valley Home Health’s Social Worker, Sara Tucker, a team member who has a true commitment to the long term health and wellbeing of our community, creating open dialogue and and new opportunities one patient at a time.

Alisha Shupe, Clinical Services Coordinator and Intake Nurse, says “Sara has been with YVHH for two years. She currently works as a medical social worker. She provides immediate and prompt care to our patients to provide all of the community resources available to that patient. Sara has been quick to take on additional roles within YVHH, positively impacting intake and RCD. She has proven to have a strong work ethic and is a respected team member. Sara is always looking for new ways to improve processes and establish new community resources that benefit our patients. We are lucky to have Sara on our team.”

Vicky Watson, Home Health Office Assistant, agrees and adds that “Sara is very punctual. We have had a couple of really difficult cases recently and we have had to reach out to Sara to help take care of those patients. Sara can talk to patients and their families very easily. She truly cares for them.”

Thank you, Sara, for always putting our patients first and utilizing every resource available to improve their lives. We are very blessed to have you as a part of our team.

– Paul

Q & A with Sara

How did you come to Hugh Chatham?
I came to Yadkin Valley Home Health about two years ago. I wanted to be closer to home because I worked in Winston but had recently moved to Dobson. I also wanted a new opportunity to grow professionally, increasing my knowledge in the field.

What are your clinical interests/what do you enjoy most about your job?
My main job is to be a social worker. I like being able to help people in a difficult time by finding answers and getting them the help they need. Also, just making a positive difference in the lives of people because we usually see them at their worst. Some patients are right out of surgery or coming home from rehab. They may not know what all is going on, and we can make a difference.

Additionally, I love learning new things in the agency and have learned about intake, Medicare submissions, and a lot more.

How do you and your team exhibit STARS?
If something comes up, we all come together as a team. At Yadkin Valley Home Health, we do not say, “It’s not my job.” It is our job! We are all here for the common good and to make sure our patients are taken care of. We are a top-rated agency, and we take pride in our job and what we do.

What do you like to do for fun?
I enjoy going to college football and basketball games with my husband. My husband is a big Carolina fan, and we have a game this Saturday. I enjoy spending time with my friends, family, and my Great Dane. She is my baby.


Sara Tucker was nominated by Andrew Tate.