Safety is not just a priority here at Hugh Chatham – keeping our people and our patients safe is our passion. This week’s Hugh Chatham Way Highlight nominee protects our facilities, team members, and patients with an uncommon depth of expertise, poise, and dedication. Emily Peterson, we are grateful to have your experience, knowledge and relentless focus supporting our team here at Hugh Chatham.
Director of Plant Operations and Emily’s supervisor, Brent Slate, stated “Emily is on top of things and aware of what is going on around the hospital. She is very responsive to the needs of staff, patients and visitors.” Mary Blackburn, Chief Clinical Officer, continued by saying “Emily and her team are a vital part of patient and team member safety every day. Emily brings a quiet, calming, and focused response to each actual or potential situation. Her ability to de-escalate, artfully engage in a tough conversation, and her personal commitment to our core value of Safe Care is an incredible asset to Hugh Chatham. I appreciate her sense of accountability, and willingness to collaborate with clinical leaders and staff to ensure the safest care environment possible. Her passion for Service is to be emulated! ”
Amanda Atkinson added, “Emily is a natural “people person.” She can assess a situation quickly, rapidly implement a solution, and do so with compassion. Extraordinarily, Emily almost always is able to successfully de-escalate a tense situation using the least proportionate response. For her, every day is a good day when, at the end of it, her people (both patients and staff) are safe.”
In the words of Susan Cain, “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” Emily does that incredibly well, and we are extremely fortunate to have her on our team here at Hugh Chatham!