“Persistence and resilience only come from having been given the chance to work through difficult problems.” – Gever Tulley
The COVID-19 pandemic has tested the strength and resilience of every team member at Hugh Chatham. Long hours, increased patient count and complexity, and the stress associated with so many uncertainties we never imagined facing have been formidable. While we may not be able to predict the future, we can always count on one thing – our People. Time and again, our people adapt in all conditions to ensure high quality, safe care for each and every patient. Ahead of, and, especially during the surge, our team members never failed to be there for our patients and each other. After finishing yet another long and hard day or night, you kept coming back to do your part – stronger, wiser, and increasingly capable. None of us can weather such a storm alone — we need internal experts who can provide clarity, direction, and support.
Jessica Mabe is a leader and team member we’re fortunate to count among our own here at Hugh Chatham. New in the role as our infection preventionist, Jessica never flinched and instead immersed headlong into rapidly evolving, new guidelines from organizations such as the Centers for Disease Control and the Department of Health and Human Services. Jessica was pivotal in translating and disseminating that guidance internally, rolling out new policies, protocols, and personally rounding across clinical departments to confirm awareness and understanding across all shifts. More recently, Jessica organized and oversaw initial efforts to safeguard our people through vaccinations.
Megan Ledbetter, Staff Development and Transitional Stroke Care Coordinator, had this to say about Jessica: “Here at Hugh Chatham, we must focus on our own health first to provide exceptional care to our patients. Jessica tirelessly advocates for the safety and well-being of our people, and as one of the first individuals our new team members meet during orientation, is an excellent role model in so many ways.”
I am delighted to recognize Jessica Mabe in this week’s Hugh Chatham Way Highlights, for her expertise, genuine concern for our people, and for her tireless commitment to our Vision to be the best community healthcare system in the nation, with service as our guiding principle.