American business executive, Seth Godin, said “The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there. People will follow.” This week’s Hugh Chatham Way Highlight nominee works hard in our practices to both lead and serve her fellow team members and ensure the highest quality of patient care. Join me in celebrating Practice Support Manager, Palmer Duncan.
Leann Hooker, Director of Practice Operations, said “Palmer joined our practice leadership team as a Practice Support Manager as she was completing her MBA through Johnson & Wales University. Born and raised in Elkin, Palmer exemplifies the Hugh Chatham vision of becoming the best community hospital in the nation. Servant-leadership is all about making the goals clear, and then rolling your sleeves up and doing whatever it takes to help your people succeed. Palmer has a natural ability to connect with her team, often working alongside her direct reports to implement best practice and invaluable patient experience.”
Laura Oakes, Director of Market Development, Integration, and Recruitment, continues by saying “Palmer has been a great addition to the Hugh Chatham Medical Group. She brings a unique perspective to practice operations that has helped optimize best practices within the practices she works with. Her positive attitude and passion for patient care are a true asset to Hugh Chatham!”
Palmer, thank you for your willingness to support and guide those around you. Your expertise and commitment to our core values does not go unnoticed. We are blessed to have you as a part of our Hugh Chatham family!