When describing a superhero, we think of someone with extraordinary gifts, but who dedicates those gifts to the greater good…. Someone who does not resent responsibility, but instead embraces challenges with enthusiasm as an opportunity to grow personally… someone who never walks past a problem – regardless of its origins… and someone who is willing to put the needs of others ahead of their own. This week’s Hugh Chatham Way Highlight, Sherry Swaim, exemplifies these superhero traits and then some!

Sherry is broadly known for her dedication, friendly demeanor, and natural ability to support others in their time of need. Leann Hooker, Director of Operations for Hugh Chatham Medical Group, said, “Sherry takes ownership in every patient encounter by fostering a personal connection. She is passionate about her leadership role with staff and within the community. Sherry promotes excitement and motivates the team through engaging daily huddles related to practice priorities and patient needs.”

Medical Assistant and co-worker, Jan Melton, said, “Sherry is always ready to lend a hand to anyone, and maintains an enthusiastic disposition day in and day out.” Lisa Adams, Lead Phlebotomist, stated, “Sherry does not know a stranger. She is so fun to work with and is always ready to put on a smile or provide a funny joke.” Emily Childers, Medical Assistant, continued these sentiments by saying, “I know I can always count on her no matter what the situation might be, whether professional or personal. Sherry stands up for what she believes in and firmly believes in teamwork. We are all family here.”

It is obvious that Sherry naturally embodies our core values of Service, Teamwork, Accountability, Respect, and Safe Care (STARS) by providing a friendly atmosphere focused on patient care and supporting those in the community.

Thank you, Sherry, for creating a lasting impact on the lives of your patients and for consistently demonstrating the Hugh Chatham Way.

– Paul

Q & A with Sherry

How did you come to Hugh Chatham?
“I actually started at Hugh Chatham around 1990. I worked PRN in admissions, lab and insurance at the time. I floated to all three departments. I stayed at home for a few years and then came back about 6-7 years ago. I had to stop at one point to take care of my mom, but I always come back. When I returned, I ended up at Clingman full-time. ”

What do you love most about Hugh Chatham Family Medicine – Clingman
“I love the patients, they are awesome! I grew up here, so they are just like family. They know you, they want you to ask about their family, children, and even their dogs. You get to know them. I just love the Clingman community.”

What do you do on a daily basis?
“I usually work with Dr. Snyder and Nurse Practitioner, Kendra Watts. Our other Medical Assistant, Jackie will also work with Kendra when we have three providers here. On most days, I will be taking patients back, reading vitals, giving shots, doing EKGs and calling patients. Whatever is needed, that is what I like to do.”

How does your team exemplify STARS?
“I am so proud of all of them. Since the team put up the board (number of patients per day and week), it has been amazing to see how everyone has worked together as a team. Everyone is so excited to look at the board in the morning or right before we leave to see what we accomplished during the day. It is amazing the difference it has made, and they should do it with all the offices. The whole team who helps us is amazing and has really changed a lot. I see great potential for Clingman. I am so excited we have a billboard, and during lunch, I will check it out on 421.”

What do you like to do for fun?
“I have three children, two boys and a girl, and three grandsons. My daughter has three sons, who are 6, 3, and 1. I love to see them and play with them. My youngest son is 13, and we like to do a lot. We love going to the movies.”

“My favorite hobbies are reading and cooking. I enjoy reading books by Nora Roberts, Danielle Steel, and Karen Kingsbury. I also enjoy reading Amish books. I go from reading to cooking, then reading again. I like to cook lasagna and spaghetti. A lot of the time, I will cook on Sunday and bring lunch for everyone on Monday. Everyone likes to eat here, and Dr. Vorwald always cleans the dishes.”


Sherry Swaim was nominated by Andrew Tate.