HCWHighlights

ROY BYRD

DESKTOP SUPPORT ANALYST, HUGH CHATHAM MEMORIAL HOSPITAL

John Maxwell, American author, said “A leader is one who knows the way, goes the way, and shows the way.” This week’s Hugh Chatham Way Highlight focuses on a team member who is always helping, and does so with an inspiring, joyful attitude. He genuinely cares about the success of Hugh Chatham and is an invaluable member of the MIS team. Join me in celebrating Roy Byrd, Desktop Support Analyst.

Benjamin Ruiz, Hardware Technician, said “Working with Roy has been a great experience because he is very knowledgeable and always willing to help when he can. He has been an excellent teacher and friend since I started here. He makes sure I have the resources and support to do my job properly. From his interactions with others, I can see that he is passionate about his work and that others appreciate the service he provides. I’m very grateful that I have been able to work alongside Roy, and I believe the community at Hugh Chatham is lucky to have someone with his work ethic.”

Tammie Bodenhamer, Clinical System Analyst-MIS/Infection Preventionist, said, “Roy is great to work with. You know that if he is assigned something it will be done in a timely manner and done right.” Casey Brown, System Administrator, added, “Roy is a team player. He’s always willing to lend a hand whenever someone is in need!”

Thank you, Roy, for your commitment to Hugh Chatham and for the many ways you show up to help us, no matter the day, the hour, or the location. Your positive perspective and expertise are greatly appreciated. Hugh Chatham is fortunate to have you!

-Paul

Q & A with Roy

How did you come to Hugh Chatham?
I was a reference for a great coworker and asked about openings through him.

What led you to a career in philanthropy and community engagement?
Over 20 years of experience with various computer repair jobs began from an awesome mentorship program in Southport NC with “tinkering” and questioning things. Diagnostics Clinics hosted at the community colleges introduced me to community-based learning and advancement.

How do you and your team exhibit STARS?
I believe Service and Teamwork are the foundations brought forth with any successful team. Our team specializes in various applications, controls, servers and many more services to the hospital and outlying practices. With that being said most people hear about updates but not what that entails. Some of our team members arrive around 4am on maintenance event days to ensure enough time to push these updates and configurations during non-peak hours. The same great team works during the day and comes on-site after hours, when necessary, for patient safety events.

What do you like to do for fun?
I enjoy playing video games with friends for team Extra-Life fundraisers, watching movies. Landscaping and home improvements are some of my preferred activities.

 

Roy Byrd was nominated by Kent Thompson.