“Esprit de corps”, or “spirit of the group” in the Latin language, is a notable reference to the People of Hugh Chatham. The spirit of Hugh Chatham originates in its foundation, one that’s built upon our core values of service, teamwork, accountability, and safe care (STARS). This week’s Hugh Chatham Highlight focuses on a team member who naturally embodies this spirit, and has a passion for providing education, support and guidance to others in the organization and community. This week’s Hugh Chatham Way Highlight is Tabatha Loyd, ACO Department Manager.
Tabatha and her team develop an initial relationship with their patients by phone, computer or direct patient care; however the impact they have on the lives of their patients is lasting. Tabatha empowers her team to take pride in providing the best care, resources and information available. She is present, positive and accountable on a daily basis and possesses the knowledge and skillset vital to advancing her team’s goals, centered upon the wellbeing of our community.
Annette Laws, newest ACO member, explained that Tabatha always makes her feel welcomed and inspires others to be passionate about their work. Tina Craddock, ACO Health Navigator said “Tabatha is very helpful to her coworkers, as well as a great leader. She is always available, reminding us, “If you don’t know, just ask me.” Since I have started working here, she has always made me feel like I was truly a part of this team.” Rachel Bauguess, ACO Patient Care Advocate, stated “Tabatha is a wonderful person and an even more wonderful manager. She always encourages us to offer ideas on ways to improve our processes and validates our ideas even if they aren’t a current fit. I have not once regretted my choice in accepting the job in the ACO department, and the primary reason for that is Tabatha. I truly enjoy coming to work every day.” Sharon Hanks, ACO Healthcare Navigator, continues this sentiment by saying “Tabatha is wonderful to work for. She is an exemplary leader. Tabatha makes coming to work enjoyable with her upbeat and can-do attitude. She challenges each of us every day to be better than we were the day before and that is what makes the ACO a great place to work. We are a tight-knit group and she is the thread that keeps us tied together. She is a wonderful asset to the ACO and to Hugh Chatham Memorial Hospital.”
At Hugh Chatham, we pride ourselves on being a place where people love to work and have been recognized as a “Best Place to Work” for many years. Committed leaders who role model our values, coach and develop our people, and see healthcare as a calling make all the difference. Thank you Tabatha for your leadership, and for so naturally embodying the Hugh Chatham Way.
-Paul