Author and theologian, J. Sidlow Baxter, said “What is the difference between an obstacle and an opportunity? Our attitude toward it. Every opportunity has a difficulty, and every difficulty has an opportunity.” This week’s Hugh Chatham Way Highlight focuses on a team member who is an expert in her role and travels to many different Hugh Chatham locations to assist her fellow team members. She is a problem solver and always shows up with a positive attitude. Join me in celebrating Sandy Chipman, EMR Coordinator.

Jessica Tulbert, Clinical Coordinator, said “Sandy is an amazing person – as an employee and within the community. Whenever Sandy is tasked with anything new, her answer is always ‘Sure, I’ll be glad to’. That type of consistent positivity and willingness to contribute is such a great asset, not only to Tri-County Orthopedic, but to the entire Hugh Chatham organization. Sandy is able to think outside of the box and look at things with a different perspective, which makes brainstorming new ideas one of her many talents. She is always happy to lend a hand with anything. Sandy also has a very kind and giving heart and is always thoughtful when others are in need. She truly is an incredible co-worker and friend.”

Tracy Snow, Biller/Front Office Coordinator, continues by saying, “Sandy is an outstanding employee. She goes above and beyond to help all the staff with any Greenway issues and she always brings a resolution or a shortcut to the table if one is available. She thinks outside the box and helps all employees and patients with any type of issue they may have. She is such a delightful person to work with and she treats everyone like family. She also enjoys her job which now includes traveling to other practices and helping different clinics with Greenway issues and training.”

Sandy, thank you for your willingness to help the Hugh Chatham team, no matter the distance. Your positivity and extensive knowledge are so valuable to us all. We are thankful to have you on our team!


Q & A with Sandy

How did you come to Hugh Chatham?
I actually started at Hugh Chatham straight out of high school many years ago. I worked a split shift there while taking medical office courses at Surry Community College.  After 11 years at HCMH, I took a position at Dr. Hal Stuart’s office as a transcriptionist for five years, then accepted a position at Tri-County Orthopedic & Sports Medicine, which eventually became an affiliate of HCMH. 

What led you to a career in healthcare?
I followed in my sisters’ footsteps…one sister worked in a medical office and another sister worked at Hugh Chatham.

How do you and your team exhibit STARS?
My co-workers are open to “best practice” ideas and work together to achieve those goals. We are actually a little competitive and try to stay ahead of what is expected from us.

What do you like to do for fun?
My favorite thing to do is spend time with my grandchildren. I love going to their ball games, horse shows or just spending time with them at home.


Sandy Chipman was nominated by Andrew Tate.