At Hugh Chatham we achieve excellence through the collaboration across our entire team. No single individual or department can create an exceptional experience for our patients. In the words of George Shinn, Charlotte Hornets owner, “There is no such thing as a self-made man (or woman). You will reach your goals only with the help of others.” Teamwork is rooted in Hugh Chatham’s core values and is consistently present in the actions our People. This week’s Hugh Chatham Way Highlight focuses on someone who leads by example, supporting her team physically and emotionally, and guiding her patients through times of stress and uncertainty. Join me in celebrating Emergency Department Assistant Manager, Amy Ketterer.
Brandi Farmer, Emergency Department LPN, described Amy by saying, “She always takes care of her co-workers. She makes sure we take our breaks, and if we need help, she’s right there. She is also an advocate for her patients.” Monica Keener, Interim Manager of the Emergency Department, said “Amy is an excellent nurse. She is a team player, a patient advocate, and goes above and beyond to help both patients and staff alike.” On the Emergency Department’s “anonymous superhero” board, her other team members have described her as their “own superhero” who always keeps the ED running smoothly.
Amy and our Emergency Department team exemplify our core value of Teamwork in all circumstances. Thank you Amy for being a leader who is strong, generous, and determined to show every patient who walks through the doors of Hugh Chatham that they are in capable, caring hands.