Elkin, NC – May 20, 2025. – In an achievement that underscores a commitment to excellence in safety and patient care, the Environmental Services Team, Sodexo at Hugh Chatham Health, has received a prestigious 5-star rating for cleanliness from the Centers for Medicare & Medicaid Services (CMS).
The 5-star cleanliness rating from CMS is derived from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a national, standardized survey that assesses hospital patients’ experiences during their inpatient stay. The facility was also recognized by Becker’s Hospital Review, a respected healthcare resource and guide, as one of the cleanest hospitals in North Carolina and among the top 5% nationwide.
Warren Bates, “Safety Officer and Director of Nutrition Services, stated “At Hugh Chatham Health we believe that a safe and clean environment is crucial for the health and wellbeing of our patients, visitors, and team members. Our Environmental Services Team works tirelessly to maintain the highest standards of cleanliness and safety in in every facility within our organization. Their dedication and meticulous attention to detail ensure that everyone who walks through our doors can feel secure and cared for. This recognition reflects our collective commitment to creating the safest possible environment for our community.”
For a complete list of hospital ratings, visit https://data.cms.gov. For more information about Becker’s Hospital Review, visit www.beckershospitalreview.com.
About Hugh Chatham Health (www.hughchatham.org) is an independent, not-for-profit community health care network of physician clinics and an 81-bed acute care hospital that delivers high quality, convenient healthcare to residents of the Yadkin Valley region of North Carolina and southwestern Virginia. Employing more than 900 team members, Hugh Chatham Health includes a medical group with more than 70 providers across 24 locations and six counties. Headquartered in Elkin, North Carolina, Hugh Chatham has been nationally recognized for patient satisfaction, patient safety, and clinical quality.
